1. Introduction
Welcome to [Your Courier Service Name]. We value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our courier services, website, or mobile application.
By using our services, you agree to the terms of this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
a) Personal Information
- Full name
- Phone number
- Email address
- Pickup and delivery addresses
- Government ID (if required)
- Payment details
b) Shipment Information
- Parcel details (size, weight, contents description)
- Tracking information
- Delivery status updates
c) Technical Information
- IP address
- Browser type
- Device information
- Website usage data
3. How We Use Your Information
We use your information to:
- Process and deliver shipments
- Provide tracking updates
- Communicate delivery status
- Respond to customer service requests
- Process payments
- Improve our services
- Prevent fraud and ensure security
- Comply with legal obligations
4. Sharing of Information
We may share your information with:
- Delivery partners and logistics providers
- Payment processing companies
- IT and system service providers
- Legal authorities (if required by law)
We do not sell or rent your personal information to third parties.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or alteration.
However, no online system is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information only as long as necessary to:
- Complete deliveries
- Maintain business records
- Comply with legal requirements
- Resolve disputes
7. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Object to data processing
- Withdraw consent
To exercise your rights, contact us at the details below.
8. Cookies and Tracking Technologies
Our website may use cookies to enhance user experience and analyze website traffic. You can disable cookies through your browser settings.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
10. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.
12. Contact Us
If you have questions about this Privacy Policy, please contact us:
Company Name: [Courier Service]
Email: [support@trackmycourier.site]
Phone: [8276986602]
Address: [Dak Bhavan, Sansad Marg, New Delhi – 110001]
If you tell me:
- Your company name
- Country
- Website or app name
- Whether you accept online payments
I can customize this privacy policy legally aligned to your country (India, UK, USA, etc.).